{"id":10599,"date":"2026-01-24T15:05:47","date_gmt":"2026-01-24T15:05:47","guid":{"rendered":"https:\/\/mbmlog.com\/?p=10599"},"modified":"2026-01-24T15:14:09","modified_gmt":"2026-01-24T15:14:09","slug":"what-should-i-do-if-my-amazon-fba-shipment-from-china-gets-rejected-at-the-warehouse","status":"publish","type":"post","link":"https:\/\/mbmlog.com\/cs\/what-should-i-do-if-my-amazon-fba-shipment-from-china-gets-rejected-at-the-warehouse\/","title":{"rendered":"Co m\u00e1m d\u011blat, kdy\u017e je moje z\u00e1silka Amazon FBA z \u010c\u00edny ve skladu odm\u00edtnuta?"},"content":{"rendered":"<p>Vid\u011bt, jak je va\u0161e z\u00e1silka Amazon FBA odm\u00edtnuta ve skladu, m\u016f\u017ee b\u00fdt no\u010dn\u00ed m\u016frou. Va\u0161e z\u00e1soby se zasek\u00e1vaj\u00ed, prodeje se zpo\u017e\u010fuj\u00ed a n\u00e1klady se rychle hromad\u00ed.<\/p>\n<p><strong>Nejprve nepanika\u0159te. Zkontrolujte ozn\u00e1men\u00ed o odm\u00edtnut\u00ed od Amazonu, abyste zjistili p\u0159esn\u00fd d\u016fvod \u2013 mezi b\u011b\u017en\u00e9 probl\u00e9my pat\u0159\u00ed nespr\u00e1vn\u00e9 \u0161t\u00edtky, po\u0161kozen\u00e9 balen\u00ed nebo chyb\u011bj\u00edc\u00ed dokumenty. Probl\u00e9m co nejd\u0159\u00edve opravte nebo se spojte se sv\u00fdm poskytovatelem logistick\u00fdch slu\u017eeb, aby z\u00e1silku znovu odeslal v souladu s p\u0159edpisy.<\/strong><\/p>\n<p>\u010cas je kl\u00ed\u010dov\u00fd. Amazon v\u00e1m obvykle d\u00e1v\u00e1 30 dn\u00ed na vy\u0159e\u0161en\u00ed zam\u00edtnut\u00ed, ne\u017e v\u00e1m za\u010dne \u00fa\u010dtovat poplatky za likvidaci. Zde je n\u00e1vod, jak z tohoto probl\u00e9mu ud\u011blat \u0159e\u0161iteln\u00fd probl\u00e9m.<\/p>\n<h2>Pro\u010d by Amazon FBA odm\u00edtl mou z\u00e1silku z \u010c\u00edny?<\/h2>\n<p>Odm\u00edtnut\u00e1 z\u00e1silka znamen\u00e1, \u017ee Amazon zjistil p\u0159i p\u0159\u00edjmu n\u011bco v nepo\u0159\u00e1dku. I mal\u00e9 chyby mohou v\u00e9st k \u00fapln\u00e9mu odm\u00edtnut\u00ed.<\/p>\n<p><strong>Mezi hlavn\u00ed d\u016fvody pat\u0159\u00ed nespr\u00e1vn\u00e9 \u0161t\u00edtky s \u010d\u00e1rov\u00fdmi k\u00f3dy (FNSKU vs. \u010d\u00e1rov\u00fd k\u00f3d v\u00fdrobce), po\u0161kozen\u00fd obal, zak\u00e1zan\u00e9 polo\u017eky nebo chyb\u011bj\u00edc\u00ed bezpe\u010dnostn\u00ed certifikace. P\u0159ed odesl\u00e1n\u00edm v\u017edy zkontrolujte nejnov\u011bj\u0161\u00ed pokyny Amazonu.<\/strong><\/p>\n<h3>Rozbor p\u0159\u00ed\u010din odm\u00edtnut\u00ed:<\/h3>\n<p>Amazon m\u00e1 p\u0159\u00edsn\u00e1 pravidla. Poj\u010fme si rozd\u011blit b\u011b\u017en\u00e9 probl\u00e9my do kategori\u00ed:<\/p>\n<h4>1. Chyby v ozna\u010dov\u00e1n\u00ed<\/h4>\n<ul>\n<li><strong>FNSKU nen\u00ed viditeln\u00e1 nebo skenovateln\u00e1<\/strong><\/li>\n<li>Zm\u011bn\u011bn\u00e9 typy \u010d\u00e1rov\u00fdch k\u00f3d\u016f (Amazon vy\u017eaduje FNSKU, nikoli UPC)<\/li>\n<li>\u0160t\u00edtky um\u00edst\u011bn\u00e9 na \u0161vech nebo k\u0159ivk\u00e1ch<\/li>\n<\/ul>\n<h4>2. Chyby v balen\u00ed<\/h4>\n<ul>\n<li>Krabice rozdrcen\u00e9 b\u011bhem p\u0159epravy<\/li>\n<li>Varov\u00e1n\u00ed p\u0159ed udu\u0161en\u00edm v p\u0159\u00edpad\u011b chyb\u011bj\u00edc\u00edch polyetylenov\u00fdch s\u00e1\u010dk\u016f<\/li>\n<li>Datum expirace nen\u00ed vyzna\u010deno<\/li>\n<\/ul>\n<h4>3. Nedostatky v dokumentaci<\/h4>\n<ul>\n<li>Chyb\u011bj\u00edc\u00ed obchodn\u00ed faktura<\/li>\n<li>\u017d\u00e1dn\u00e9 protokoly o bezpe\u010dnostn\u00edch testech (nap\u0159. pro hra\u010dky, elektroniku)<\/li>\n<li>Nespr\u00e1vn\u00e9 harmonizovan\u00e9 tarifn\u00ed k\u00f3dy<\/li>\n<\/ul>\n<p><strong>Tip pro profesion\u00e1ly:<\/strong> Pou\u017eijte pracovn\u00ed postup pro vytv\u00e1\u0159en\u00ed z\u00e1silek od Amazonu pro kontrolu chyb v re\u00e1ln\u00e9m \u010dase.<\/p>\n<h2>Jak mohu zabr\u00e1nit odm\u00edtnut\u00ed m\u00fdch z\u00e1silek FBA z \u010c\u00edny?<\/h2>\n<p>Prevence \u0161et\u0159\u00ed \u010das a pen\u00edze. Jedna odm\u00edtnut\u00e1 z\u00e1silka m\u016f\u017ee st\u00e1t stovky na poplatc\u00edch za op\u011btovn\u00e9 odesl\u00e1n\u00ed.<\/p>\n<p><strong>Spolupracujte s \u010d\u00ednskou p\u0159\u00edpravnou slu\u017ebou FBA, abyste zbo\u017e\u00ed p\u0159ed odesl\u00e1n\u00edm spr\u00e1vn\u011b zkontrolovali, ozna\u010dili a zabalili. Tak\u00e9 po\u017eadujte od dodavatel\u016f kontroly kvality a nejprve ode\u0161lete mal\u00e9 \u0161ar\u017ee v testovac\u00edch z\u00e1silk\u00e1ch.<\/strong><\/p>\n<h3>Podrobn\u00fd pl\u00e1n prevence:<\/h3>\n<ol>\n<li>\n<p><strong>Koordinace dodavatel\u016f<\/strong><\/p>\n<ul>\n<li>Vy\u017eadovat fotografie \u0161t\u00edtk\u016f\/obal\u016f p\u0159ed odesl\u00e1n\u00edm<\/li>\n<li>Uve\u010fte po\u017eadavky Amazonu na pevnost krabice (nap\u0159. zkou\u0161ka roztr\u017een\u00edm 200 liber)<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>Kontroln\u00ed seznam logistick\u00fdch partner\u016f<\/strong><\/p>\n<ul>\n<li>Zvl\u00e1daj\u00ed ozna\u010dov\u00e1n\u00ed v souladu s Amazonem?<\/li>\n<li>Mohou v p\u0159\u00edpad\u011b pot\u0159eby zbo\u017e\u00ed p\u0159ebalit lok\u00e1ln\u011b?<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>Va\u0161e vlastn\u00ed ochrann\u00e1 opat\u0159en\u00ed<\/strong><\/p>\n<ul>\n<li>Ve\u010fte kontroln\u00ed seznam pro p\u0159epravu FBA <\/li>\n<li>Pro odoln\u00e9 \u0161t\u00edtky proti rozmaz\u00e1n\u00ed pou\u017e\u00edvejte term\u00e1ln\u00ed tisk\u00e1rny<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><strong>P\u0159\u00edklad:<\/strong> Klient u\u0161et\u0159il 1 200 dolar\u016f m\u011bs\u00ed\u010dn\u011b p\u0159echodem na slu\u017ebu p\u0159\u00edpravy, kter\u00e1 v \u010c\u00edn\u011b zachycovala chyby na \u0161t\u00edtc\u00edch.<\/p>\n<h2>Na koho se m\u00e1m obr\u00e1tit, kdy\u017e Amazon odm\u00edtne mou z\u00e1silku z \u010c\u00edny?<\/h2>\n<p>Nebojujte s t\u00edm sami. V\u00edce t\u00fdm\u016f m\u016f\u017ee pomoci rychleji vy\u0159e\u0161it odm\u00edtnut\u00ed.<\/p>\n<p><strong>Za\u010dn\u011bte s podporou prodejc\u016f Amazonu prost\u0159ednictv\u00edm z\u00e1znamu o va\u0161em p\u0159\u00edpadu. V p\u0159\u00edpad\u011b chyb p\u0159i p\u0159eprav\u011b se okam\u017eit\u011b obra\u0165te na sv\u00e9ho spedit\u00e9ra. Pokud jsou produkty vadn\u00e9, kontaktujte sv\u00e9ho dodavatele.<\/strong><\/p>\n<h3>Kl\u00ed\u010dov\u00e9 kontakty a \u010dasov\u00e9 harmonogramy:<\/h3>\n<table>\n<thead>\n<tr>\n<th>Typ probl\u00e9mu<\/th>\n<th>Koho kontaktovat<\/th>\n<th>\u010casov\u00fd r\u00e1mec odezvy<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Chyby v popisc\u00edch<\/td>\n<td>T\u00fdm skladu Amazon FBA<\/td>\n<td>24\u201348 hodin<\/td>\n<\/tr>\n<tr>\n<td>Po\u0161kozen\u00ed p\u0159i p\u0159eprav\u011b<\/td>\n<td>V\u00e1\u0161 spedit\u00e9r<\/td>\n<td>3\u20135 pracovn\u00edch dn\u016f<\/td>\n<\/tr>\n<tr>\n<td>Ot\u00e1zky ohledn\u011b shody produkt\u016f s p\u0159edpisy<\/td>\n<td>T\u00fdm pro dodr\u017eov\u00e1n\u00ed p\u0159edpis\u016f Amazonu<\/td>\n<td>5+ pracovn\u00edch dn\u016f<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Praktick\u00fd tip:<\/strong> V nal\u00e9hav\u00fdch p\u0159\u00edpadech volejte podporu pro prodejce Amazonu (najdete ji v \u010d\u00e1sti \u201eN\u00e1pov\u011bda\u201c v centru pro prodejce).<\/p>\n<h2>Dostanu pen\u00edze zp\u011bt, pokud bude moje z\u00e1silka FBA z \u010c\u00edny odm\u00edtnuta?<\/h2>\n<p>Amazon v\u00e1m bohu\u017eel nevr\u00e1t\u00ed n\u00e1klady na dopravu v p\u0159\u00edpad\u011b odm\u00edtnut\u00ed \u2013 ale n\u011bkter\u00e9 ztr\u00e1ty m\u016f\u017eete z\u00edskat zp\u011bt jinde.<\/p>\n<p><strong>Pokud \u0161kodu zp\u016fsobil dopravce, podejte reklamaci. Pokud dodavatel\u00e9 zaslali zbo\u017e\u00ed, kter\u00e9 neodpov\u00edd\u00e1 p\u0159edpis\u016fm, vyjednejte si n\u00e1hradu. V p\u0159\u00edpad\u011b chyb Amazonu (nap\u0159. selh\u00e1n\u00ed skeneru) po\u017e\u00e1dejte o proplacen\u00ed pen\u011bz.<\/strong><\/p>\n<h3>Kde \u017e\u00e1dat o od\u0161kodn\u011bn\u00ed:<\/h3>\n<ol>\n<li>\n<p><strong>Poji\u0161t\u011bn\u00ed p\u0159epravy<\/strong><\/p>\n<ul>\n<li>V\u011bt\u0161ina spedit\u00e9r\u016f to nab\u00edz\u00ed za cenu 1\u201331 TP3T.<\/li>\n<li>Vy\u017eaduje fotografie stavu p\u0159ed odesl\u00e1n\u00edm<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>Dodavatelsk\u00e9 smlouvy<\/strong><\/p>\n<ul>\n<li>Za\u010dle\u0148te do smluv klauzule o odm\u00edtnut\u00ed<\/li>\n<li>P\u0159\u00edklad: \u201eDodavatel hrad\u00ed n\u00e1klady na p\u0159ezna\u010den\u00ed v p\u0159\u00edpad\u011b chyb\u201c<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>\u00dahrada Amazonu<\/strong><\/p>\n<ul>\n<li>Pou\u017eijte kartu \u201eSouhlasit\u201c v aplikaci Seller Central<\/li>\n<li>Funguje pouze pro chyby Amazonu<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><strong>Pozn\u00e1mka:<\/strong> Vy\u0159izov\u00e1n\u00ed reklamac\u00ed trv\u00e1 t\u00fddny. Zam\u00edtnut\u00e9 zbo\u017e\u00ed levn\u011b skladujte, zat\u00edmco \u010dek\u00e1te.<\/p>\n<h2>Z\u00e1v\u011br<\/h2>\n<p>Zam\u00edtnut\u00ed FBA nen\u00ed konec. Nejprve zjist\u011bte, pro\u010d Amazon va\u0161i z\u00e1silku odm\u00edtl. Pot\u00e9 s pomoc\u00ed sv\u00e9ho logistick\u00e9ho partnera opravte ozna\u010dov\u00e1n\u00ed, balen\u00ed nebo dokumentaci. P\u0159edch\u00e1zejte budouc\u00edm probl\u00e9m\u016fm vyu\u017eit\u00edm p\u0159\u00edpravn\u00fdch slu\u017eeb FBA pro \u010c\u00ednu, jako je MBMLog \u2013 zkontrolujeme ka\u017edou polo\u017eku, aby va\u0161e z\u00e1silky dorazily v souladu s p\u0159edpisy a p\u0159ipraven\u00e9 k prodeji. Pot\u0159ebujete urgentn\u00ed pomoc s odm\u00edtnutou z\u00e1silkou? <a href=\"#\">Kontaktujte n\u00e1\u0161 t\u00fdm<\/a> pro bezplatn\u00fd audit.<\/p>","protected":false},"excerpt":{"rendered":"<p>Seeing your Amazon FBA shipment rejected at the warehouse can feel like a nightmare. Your inventory is stuck, sales are delayed, and costs pile up fast. First, don\u2019t panic. Check Amazon\u2019s rejection notification for the exact reason\u2014common issues include wrong labels, damaged packaging, or missing documents. Fix the problem ASAP or work with your logistics [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":10603,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-10599","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-amazon-fba-shipping"],"_links":{"self":[{"href":"https:\/\/mbmlog.com\/cs\/wp-json\/wp\/v2\/posts\/10599","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mbmlog.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mbmlog.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mbmlog.com\/cs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mbmlog.com\/cs\/wp-json\/wp\/v2\/comments?post=10599"}],"version-history":[{"count":1,"href":"https:\/\/mbmlog.com\/cs\/wp-json\/wp\/v2\/posts\/10599\/revisions"}],"predecessor-version":[{"id":10602,"href":"https:\/\/mbmlog.com\/cs\/wp-json\/wp\/v2\/posts\/10599\/revisions\/10602"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mbmlog.com\/cs\/wp-json\/wp\/v2\/media\/10603"}],"wp:attachment":[{"href":"https:\/\/mbmlog.com\/cs\/wp-json\/wp\/v2\/media?parent=10599"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mbmlog.com\/cs\/wp-json\/wp\/v2\/categories?post=10599"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mbmlog.com\/cs\/wp-json\/wp\/v2\/tags?post=10599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}